Privacy Policy

Introduction

ExactGate Photo School (“ExactGate”, “we”, “us”) respects your privacy. This Privacy Policy explains what information we collect when you interact with our website and services, why we collect it, how we use it, and the choices you have.

This policy is intended to be readable and actionable. If any part is unclear, contact us using the details in the Contact section.

Scope

This Privacy Policy applies to information processed by ExactGate Photo School in connection with our website, learning platform, and communications with you (collectively, the “Services”).

Our Services may be used by individuals in different jurisdictions. Where local law imposes additional requirements, we will apply those requirements to the extent they are applicable to our processing activities.

Key terms

• Personal data: information that identifies or can reasonably be linked to you (e.g., email address, account identifier).
• Processing: any operation performed on data (e.g., collecting, storing, using, disclosing, deleting).
• Service provider: a third party that processes information on our behalf under contractual obligations.
• Essential cookies: cookies required to provide core site features (such as security and session management).

Data we collect

Information you provide

• Account data (such as email address; password is stored as a cryptographic hash, not in plain text).
• Profile and preferences (such as name or learning preferences if you choose to provide them).
• Support and communications (messages you send us, including privacy requests).

Information collected automatically

• Device and usage data (e.g., basic browser and device signals, pages viewed, approximate timestamps). We use this to maintain performance and security.
• Course progress and interaction events (e.g., lessons completed), to provide the learning experience.

Cookies and local storage

We use essential cookies and local storage to maintain core site functionality, such as session state, security preferences, and theme selection.

How we use data

We process information to:

• Provide and operate the Services (including account creation, authentication, and course access).
• Personalize your experience (such as remembering preferences and your progress).
• Communicate with you about service messages, support responses, and updates.
• Protect the Services (fraud prevention, debugging, and security monitoring).
• Comply with legal obligations and enforce our terms where necessary.

Legal bases (where applicable)

Depending on your location, we may rely on one or more of the following legal bases to process your personal data:

• Contract: to provide the Services you request (e.g., access to courses).
• Legitimate interests: to secure and improve the Services and to prevent misuse.
• Consent: where required for certain processing (such as non-essential cookies; if used in the future, we will request consent).
• Legal obligation: to comply with applicable laws and lawful requests.

Sharing

We do not sell personal data. We may share information in the following circumstances:

• Service providers that help us run the Services (e.g., hosting, email delivery, security). They are permitted to process data only on our instructions and under confidentiality and security obligations.
• Legal and safety: to comply with law, respond to lawful requests, or protect the rights, safety, and security of ExactGate, our users, or the public.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, where permitted by law and subject to appropriate safeguards.

Data retention

We retain personal data only as long as necessary for the purposes described in this policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods vary depending on the type of data, your activity, and legal requirements. When data is no longer needed, we delete or de-identify it in a commercially reasonable manner.

Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Request a copy/export of your data (data portability).
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent (without affecting prior processing).

To exercise your rights, contact us at [email protected]. We may need to verify your identity to protect your information.

Security

We apply reasonable technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us promptly.

Cookies

We use essential cookies and local storage to:

• Maintain basic site functions (such as security settings and session continuity).
• Remember preferences (such as theme).
• Reduce friction (such as remembering your navigation state).

If we introduce additional cookie categories in the future (e.g., analytics or marketing), we will present appropriate controls and obtain consent where required.

Children’s privacy

Our Services are not directed to children under 13 (or another age where required by local law), and we do not knowingly collect personal data from children.

If you believe a child provided us personal data, contact us and we will take steps to delete the information.

International transfers

Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards to protect your information when it is transferred internationally.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you (for example, by posting a prominent notice on this page).

The “Effective date” at the top indicates when this policy was last updated.

Contact

If you have questions, requests, or complaints regarding privacy:

• Email: [email protected]
• Phone: +1 312 868 7432

ExactGate Photo School — exactgate.click